(Copied over from old blog)
Do you ever want time to yourself? To have peace, quiet, and serenity with no technology and no people bothering you.
I do - on a regular basis. I wish I could take a month off and do nothing but just sit with my feet up and… well that is it.
But after [...]

My mortgage company Countrywide made the wonderful decision awhile back to start charging people $5 or so if their mortgage payment is after the due date but BEFORE the grace period of the 15th. Why? What is it hurting them? Nothing. But what this means is that there really is no [...]

(Copied over from old blog)
I had a post about this in my old blog but I see it did not make it to this one. Too bad. It is one of the most important items I like to speak about.
A lot of what I write about is how to give great customer service. [...]